Frequently Asked Questions
How do I reset my password?
Click on the "Forgot Password" link on the login page. Enter your registered email address,
and we'll send you instructions to reset your password.
Can I retake a quiz?
It depends on the quiz settings configured by your lecturer. Some quizzes allow multiple attempts,
while others may be limited to a single attempt. Check the quiz details for attempt limits.
How is AI grading performed?
Our AI grading system uses advanced natural language processing to evaluate short answer and essay questions.
It considers content accuracy, relevance, and completeness. However, lecturers can always review and adjust AI grades.
What browsers are supported?
SmartGradeAI works best with modern browsers including Chrome, Firefox, Safari, and Edge.
We recommend using the latest version of your preferred browser for the best experience.
How can I report a bug?
Use the contact form above and select "Bug Report" as the category. Please provide detailed information
about the issue, including steps to reproduce it, your browser version, and any error messages you encountered.
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All rights reserved. We typically respond within 24-48 hours.