Privacy Policy

Privacy Policy

Your privacy is important to us

Last updated: January 15, 2025

1. Introduction

Welcome to SmartGradeAI's Privacy Policy. This policy describes how SmartGradeAI ("we", "our", or "us"), developed by the Department of Electrical Engineering at Politeknik Sultan Abdul Halim Mu'adzam Shah (POLIMAS), collects, uses, and protects your personal information when you use our AI-powered quiz and assignment platform.

By using SmartGradeAI, you agree to the collection and use of information in accordance with this policy. If you do not agree with any part of this policy, please do not use our platform.

2. Information We Collect

We collect several types of information to provide and improve our services:

2.1 Personal Information

  • Account Information: Full name, email address, username, and password
  • Profile Information: Department, student ID (for students), profile picture
  • Academic Information: Course enrollments, quiz submissions, grades, and performance data
  • Communication Data: Messages, feedback, and support requests

2.2 Usage Information

  • Log Data: IP address, browser type, device information, access times
  • Activity Data: Pages visited, features used, quiz attempts, time spent
  • Performance Data: Quiz scores, submission times, learning progress

2.3 AI-Generated Content

  • Questions generated using AI
  • AI grading feedback and suggestions
  • AI usage statistics and costs

3. How We Use Your Information

We use the collected information for the following purposes:

Purpose Description
Service Provision To create and manage your account, provide quiz functionality, and track academic progress
Communication To send notifications, updates, and respond to inquiries
Improvement To analyze usage patterns and improve our platform features
Security To detect and prevent fraud, abuse, and unauthorized access
Compliance To comply with legal obligations and academic regulations

4. Data Protection & Security

We implement appropriate technical and organizational measures to protect your personal information:

Technical Measures

  • Encrypted data transmission (HTTPS)
  • Secure password hashing
  • Regular security updates
  • Access control mechanisms
  • Regular data backups

Organizational Measures

  • Limited access to personal data
  • Staff training on data protection
  • Regular security audits
  • Incident response procedures
  • Data retention policies

5. Data Sharing & Disclosure

We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:

  • With Instructors: Your academic performance data is shared with your course instructors for grading and assessment purposes
  • With Institution: Aggregate data may be shared with POLIMAS for academic reporting and quality assurance
  • Service Providers: We may share data with trusted third-party services (e.g., OpenAI for AI features) under strict confidentiality agreements
  • Legal Requirements: When required by law or to protect rights and safety
  • With Consent: When you explicitly consent to specific data sharing

6. Your Rights & Choices

You have the following rights regarding your personal information:

Access

Request access to your personal data and receive a copy of it

Correction

Update or correct inaccurate personal information

Deletion

Request deletion of your personal data (subject to legal requirements)

Portability

Receive your data in a structured, machine-readable format

To exercise these rights, please contact us using the information provided below.

7. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

Types of Cookies We Use:

  • Essential Cookies: Required for platform functionality and security
  • Session Cookies: Maintain your login state and preferences
  • Analytics Cookies: Help us understand how you use our platform
  • Preference Cookies: Remember your settings and choices

You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our platform.

8. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes:

  • We will update the "Last updated" date at the top of this policy
  • We will notify you via email or platform notification
  • We may require you to review and accept the updated policy

Continued use of our platform after changes indicates acceptance of the updated policy.

9. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

Data Protection Officer

SmartGradeAI Team
Jabatan Kejuruteraan Elektrik
Politeknik Sultan Abdul Halim Mu'adzam Shah (POLIMAS)
Bandar Darul Aman
06000 Jitra, Kedah, Malaysia

Email: privacy@smartgradeai.polimas.net
Phone: +60 9-XXX XXXX
Website: smartgradeai.polimas.net