Frequently Asked Questions

Find answers to common questions about SmartGradeAI at POLIMAS

General Questions

What is SmartGradeAI?

SmartGradeAI is an innovative AI-powered quiz and assignment platform developed for Politeknik Sultan Abdul Halim Mu'adzam Shah (POLIMAS). It helps lecturers create quizzes using artificial intelligence and provides automated grading assistance for more efficient assessment management.

Who can use SmartGradeAI?

SmartGradeAI is available for all POLIMAS students and lecturers. Students can take quizzes and view their grades, while lecturers can create quizzes, manage courses, and grade submissions with AI assistance.

Is SmartGradeAI free to use?

Yes, SmartGradeAI is completely free for all POLIMAS students and staff members. It is provided as part of the institution's digital learning infrastructure.

What browsers are supported?

SmartGradeAI works best on modern browsers including Google Chrome (version 90+), Mozilla Firefox (version 88+), Microsoft Edge (version 90+), and Safari (version 14+). We recommend using the latest version of your preferred browser for the best experience.

Is SmartGradeAI mobile-friendly?

Yes, SmartGradeAI is fully responsive and works on all devices including smartphones, tablets, and desktop computers. You can access all features from any device with an internet connection.

Still Need Help?

Can't find the answer you're looking for? Contact our support team.

Email Support

smartgrade@polimas.edu.my

Response within 24 hours
Phone Support

04-979 8000

Mon-Fri, 8:00 AM - 5:00 PM
Visit Us

IT Department, POLIMAS

Jitra, Kedah