Frequently Asked Questions

Find answers to common questions about SmartGradeAI at POLIMAS

For Students

How do I take a quiz?

Log in to your account and go to the "Quizzes" section. You'll see all available quizzes for your enrolled courses. Click "Start Quiz" to begin. Make sure to complete the quiz before the deadline.

Can I save my answers and continue later?

For most quizzes, your answers are auto-saved every few seconds. However, once you start a timed quiz, you must complete it in one session. Check the quiz instructions for specific requirements.

How do I view my grades?

Navigate to the "Grades" section in your dashboard to see all your graded submissions. You can filter by course and view detailed feedback for each quiz.

What happens if I miss a quiz deadline?

If you miss a deadline, you may not be able to submit the quiz. Contact your lecturer immediately to discuss possible alternatives. Some quizzes may allow late submissions with penalties.

Can I retake a quiz?

This depends on the quiz settings configured by your lecturer. Some quizzes allow multiple attempts, while others may only allow one submission. Check the quiz details for the number of attempts allowed.

How are essay questions graded?

Essay questions are graded using a combination of AI assistance and manual review by your lecturer. The AI provides initial feedback and suggestions, but your lecturer makes the final grading decision.

Still Need Help?

Can't find the answer you're looking for? Contact our support team.

Email Support

smartgrade@polimas.edu.my

Response within 24 hours
Phone Support

04-979 8000

Mon-Fri, 8:00 AM - 5:00 PM
Visit Us

IT Department, POLIMAS

Jitra, Kedah