Find answers to common questions about SmartGradeAI at POLIMAS
All data is encrypted in transit and at rest. We follow industry best practices for data security and comply with Malaysian data protection regulations. Access is restricted based on user roles.
Only you and your course lecturer can view your quiz submissions. Administrators may access data for technical support purposes only.
No, your personal information is never shared with third parties. Data is used solely for educational purposes within POLIMAS.
Academic data is retained according to POLIMAS policies, typically for the duration of your studies plus a retention period for academic records. You can request data deletion subject to institutional policies.
Yes, you can export your grades and submissions from your dashboard. For a complete data export, contact the IT support team.
Can't find the answer you're looking for? Contact our support team.
smartgrade@polimas.edu.my
Response within 24 hours04-979 8000
Mon-Fri, 8:00 AM - 5:00 PMIT Department, POLIMAS
Jitra, Kedah